{"id":324,"date":"2025-06-06T12:53:29","date_gmt":"2025-06-06T10:53:29","guid":{"rendered":"http:\/\/qlvkwcn.cluster100.hosting.ovh.net\/?page_id=324"},"modified":"2026-06-02T16:51:26","modified_gmt":"2026-06-02T14:51:26","slug":"reclamaciones-denuncias-y-quejas","status":"publish","type":"page","link":"https:\/\/cofcantabria.org\/index.php\/reclamaciones-denuncias-y-quejas\/","title":{"rendered":"Atenci\u00f3n a la ciudadan\u00eda y reclamaciones"},"content":{"rendered":"<style>\n    .cofc-documents-wrapper {\n        --primary-color: #bbe164;\n        --primary-dark: #a4c754;\n        --heading-color: #333333;\n        --text-color: #777777;\n        font-family: inherit;\n        color: var(--text-color);\n        line-height: 1.6;\n    }<\/p>\n<p>    .cofc-documents-wrapper * {\n        box-sizing: border-box;\n    }<\/p>\n<p>    .cofc-documents-wrapper .documents-section {\n        margin-bottom: 50px;\n    }<\/p>\n<p>    .cofc-documents-wrapper .section-title {\n        font-size: 28px;\n        font-weight: 700;\n        color: var(--primary-color);\n        margin-bottom: 30px;\n        display: flex;\n        align-items: center;\n        gap: 15px;\n        padding: 0;\n        border: none;\n        line-height: 1.2;\n    }<\/p>\n<p>    .cofc-documents-wrapper .section-title i {\n        font-size: 32px;\n    }<\/p>\n<p>    .cofc-documents-wrapper .documents-grid {\n        display: grid;\n        grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));\n        gap: 25px;\n    }<\/p>\n<p>    .cofc-documents-wrapper .document-card {\n        background: white;\n        border: 2px solid #f0f0f0;\n        border-radius: 12px;\n        padding: 30px;\n        transition: all 0.3s ease;\n        display: flex;\n        flex-direction: column;\n        gap: 20px;\n    }<\/p>\n<p>    .cofc-documents-wrapper .document-card.full-width {\n        grid-column: 1 \/ -1 !important;\n        text-align: left;\n        align-items: flex-start;\n    }<\/p>\n<p>    .cofc-documents-wrapper .document-card:hover {\n        border-color: var(--primary-color);\n        box-shadow: 0 8px 20px rgba(0, 0, 0, 0.1);\n        transform: translateY(-5px);\n    }<\/p>\n<p>    .cofc-documents-wrapper .document-icon {\n        width: 80px;\n        height: 80px;\n        background: linear-gradient(135deg, #f0f9e8 0%, #e8f5d8 100%);\n        border-radius: 12px;\n        display: flex;\n        align-items: center;\n        justify-content: center;\n        color: var(--primary-color);\n        font-size: 40px;\n        margin: 0 auto;\n    }<\/p>\n<p>    .cofc-documents-wrapper .document-info {\n        text-align: center;\n        flex: 1;\n    }<\/p>\n<p>    .cofc-documents-wrapper .document-title {\n        font-size: 22px;\n        font-weight: 700;\n        color: var(--heading-color);\n        margin-bottom: 12px;\n        line-height: 1.2;\n    }<\/p>\n<p>    .cofc-documents-wrapper .document-description {\n        font-size: 16px;\n        color: var(--text-color);\n        line-height: 1.6;\n        margin-bottom: 15px;\n    }<\/p>\n<p>    .cofc-documents-wrapper .download-btn {\n        display: flex;\n        align-items: center;\n        justify-content: center;\n        gap: 10px;\n        background: var(--primary-color);\n        color: white;\n        padding: 16px 32px;\n        border-radius: 8px;\n        text-decoration: none;\n        font-weight: 700;\n        font-size: 16px;\n        transition: all 0.3s ease;\n        text-transform: uppercase;\n        letter-spacing: 0.5px;\n        border: none;\n        cursor: pointer;\n    }<\/p>\n<p>    .cofc-documents-wrapper .download-btn:hover {\n        background: #9AB459;\n        transform: scale(1.05);\n        box-shadow: 0 5px 15px rgba(190, 225, 100, 0.3);\n        color: white;\n        text-decoration: none;\n    }<\/p>\n<p>    .cofc-documents-wrapper .download-btn i {\n        font-size: 18px;\n    }<\/p>\n<p>    \/* OMIC Grid styles *\/\n    .cofc-omic-grid {\n        display: grid;\n        grid-template-columns: repeat(auto-fill, minmax(180px, 1fr));\n        gap: 15px;\n        width: 100%;\n        margin-top: 15px;\n    }<\/p>\n<p>    .cofc-omic-item {\n        font-size: 14px;\n        color: var(--text-color);\n        line-height: 1.6;\n        background: #f9f9f9;\n        padding: 14px 16px;\n        border-radius: 8px;\n        border: 1px solid #eaeaea;\n    }<\/p>\n<p>    .cofc-omic-item strong {\n        color: var(--heading-color);\n        display: block;\n        margin-bottom: 4px;\n        font-size: 15px;\n    }<\/p>\n<p>    .cofc-omic-item span {\n        display: inline-flex;\n        align-items: center;\n        gap: 6px;\n        margin-top: 6px;\n        color: #555;\n        font-weight: 600;\n        font-size: 13px;\n    }<\/p>\n<p>    .cofc-omic-item span i {\n        color: var(--primary-color);\n        font-size: 12px;\n    }<\/p>\n<p>    \/* Responsive *\/\n    @media (max-width: 768px) {\n        .cofc-documents-wrapper .section-title {\n            font-size: 24px;\n            flex-direction: column;\n            align-items: flex-start;\n            gap: 10px;\n            margin-bottom: 25px;\n        }<\/p>\n<p>        .cofc-documents-wrapper .documents-grid {\n            grid-template-columns: 1fr;\n        }<\/p>\n<p>        .cofc-documents-wrapper .document-card {\n            padding: 25px;\n            gap: 18px;\n        }<\/p>\n<p>        .cofc-omic-grid {\n            grid-template-columns: 1fr 1fr;\n        }\n    }<\/p>\n<p>    @media (max-width: 480px) {\n        .cofc-documents-wrapper .document-card {\n            padding: 20px;\n            gap: 15px;\n        }<\/p>\n<p>        .cofc-omic-grid {\n            grid-template-columns: 1fr;\n        }\n    }\n<\/style>\n<div class=\"cofc-documents-wrapper\">\n<div class=\"documents-section\">\n<p style=\"font-size: 16px; margin-bottom: 30px; color: var(--text-color);\">Si desea hacer alguna reclamaci\u00f3n o queja sobre la actividad profesional de un colegiado dispone de las siguientes v\u00edas para hacerlo:<\/p>\n<div class=\"documents-grid\">\n<p>            <!-- Opci\u00f3n 1 --><\/p>\n<div class=\"document-card\">\n<div class=\"document-icon\">\n                    <i class=\"fas fa-file-pdf\"><\/i>\n                <\/div>\n<div class=\"document-info\">\n<h4 class=\"document-title\">COF Cantabria<\/h4>\n<p class=\"document-description\">Descargar el documento y entregarlo cumplimentado en COF Cantabria.<\/p>\n<\/p><\/div>\n<p>                <a href=\"\/wp-content\/uploads\/2025\/06\/Reclamaciones_denuncias_o_quejas.pdf\" class=\"download-btn\" target=\"_blank\" aria-label=\"Descargar Documento\"><br \/>\n                    <i class=\"fas fa-download\"><\/i><br \/>\n                    <span>Descargar Documento<\/span><br \/>\n                <\/a>\n            <\/div>\n<p>            <!-- Opci\u00f3n 2 --><\/p>\n<div class=\"document-card\">\n<div class=\"document-icon\">\n                    <i class=\"fas fa-university\"><\/i>\n                <\/div>\n<div class=\"document-info\">\n<h4 class=\"document-title\">Dir. General de Comercio y Consumo<\/h4>\n<p class=\"document-description\">Presentar reclamaci\u00f3n en DGCC de forma telem\u00e1tica.<\/p>\n<\/p><\/div>\n<p>                <a href=\"https:\/\/dgicc.cantabria.es\/preguntas-frecuentes\/-\/asset_publisher\/i6RLdymI9sH5\/content\/como-presentar-una-reclamacion-contra-mi-compania?_com_liferay_asset_publisher_web_portlet_AssetPublisherPortlet_INSTANCE_i6RLdymI9sH5_assetEntryId=6085870&#038;_com_liferay_asset_publisher_web_portlet_AssetPublisherPortlet_INSTANCE_i6RLdymI9sH5_redirect=https%3A%2F%2Fdgicc.cantabria.es%2Fpreguntas-frecuentes%3Fp_p_id%3Dcom_liferay_asset_publisher_web_portlet_AssetPublisherPortlet_INSTANCE_i6RLdymI9sH5%26p_p_lifecycle%3D0%26p_p_state%3Dnormal%26p_p_mode%3Dview%26_com_liferay_asset_publisher_web_portlet_AssetPublisherPortlet_INSTANCE_i6RLdymI9sH5_cur%3D0%26p_r_p_resetCur%3Dfalse%26_com_liferay_asset_publisher_web_portlet_AssetPublisherPortlet_INSTANCE_i6RLdymI9sH5_assetEntryId%3D6085870\" class=\"download-btn\" target=\"_blank\" aria-label=\"Ir al tr\u00e1mite telem\u00e1tico\"><br \/>\n                    <i class=\"fas fa-external-link-alt\"><\/i><br \/>\n                    <span>Tr\u00e1mite online<\/span><br \/>\n                <\/a>\n            <\/div>\n<p>            <!-- Opci\u00f3n 3 --><\/p>\n<div class=\"document-card full-width\">\n<div style=\"display: flex; align-items: flex-start; gap: 16px; margin-bottom: 16px; padding-bottom: 16px; border-bottom: 1px solid #f0f0f0;\">\n<div class=\"document-icon\" style=\"margin: 0; width: 56px; height: 56px; font-size: 24px; flex-shrink: 0;\">\n                        <i class=\"fas fa-map-marker-alt\"><\/i>\n                    <\/div>\n<div>\n<h4 class=\"document-title\" style=\"margin-bottom: 6px; font-size: 18px;\">Oficinas Municipales de Informaci\u00f3n al Consumidor<\/h4>\n<p class=\"document-description\" style=\"margin: 0; font-size: 14px;\">Contacte con la oficina OMIC de su municipio correspondiente.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"cofc-omic-grid\">\n<div class=\"cofc-omic-item\">\n                        <strong>Santander<\/strong><br \/>\n                        Cl. Cardenal Cisneros, 2<br \/>\n                        <span><i class=\"fas fa-phone-alt\"><\/i> 942 200 325<\/span>\n                    <\/div>\n<div class=\"cofc-omic-item\">\n                        <strong>Torrelavega<\/strong><br \/>\n                        Av. Fernando Arce, s\/n<br \/>\n                        <span><i class=\"fas fa-phone-alt\"><\/i> 942 884 886<\/span>\n                    <\/div>\n<div class=\"cofc-omic-item\">\n                        <strong>Medio Cudeyo<\/strong><br \/>\n                        Pl. Jos\u00e9 Antonio, 1<br \/>\n                        <span><i class=\"fas fa-phone-alt\"><\/i> 942 520 023<\/span>\n                    <\/div>\n<div class=\"cofc-omic-item\">\n                        <strong>Reinosa<\/strong><br \/>\n                        Pl. Espa\u00f1a, 5<br \/>\n                        <span><i class=\"fas fa-phone-alt\"><\/i> 942 750 142<\/span>\n                    <\/div>\n<div class=\"cofc-omic-item\">\n                        <strong>Castro Urdiales<\/strong><br \/>\n                        Cl. Siglo XX, 4 \u2013 bajo<br \/>\n                        <span><i class=\"fas fa-phone-alt\"><\/i> 942 782 900<\/span>\n                    <\/div>\n<div class=\"cofc-omic-item\">\n                        <strong>Camargo<\/strong><br \/>\n                        Av. de Menendez Pelayo, 28<br \/>\n                        <span><i class=\"fas fa-phone-alt\"><\/i> 942 254 421<\/span>\n                    <\/div>\n<div class=\"cofc-omic-item\">\n                        <strong>Reoc\u00edn<\/strong><br \/>\n                        B\u00ba La Robleda, 127<br \/>\n                        <span><i class=\"fas fa-phone-alt\"><\/i> 942 838 301<\/span>\n                    <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Si desea hacer alguna reclamaci\u00f3n o queja sobre la actividad profesional de un colegiado dispone de las siguientes v\u00edas para hacerlo: COF Cantabria Descargar el documento y entregarlo cumplimentado en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-clean-cofc.php","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-324","page","type-page","status-publish","hentry"],"ticketed":false,"_links":{"self":[{"href":"https:\/\/cofcantabria.org\/index.php\/wp-json\/wp\/v2\/pages\/324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cofcantabria.org\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cofcantabria.org\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cofcantabria.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cofcantabria.org\/index.php\/wp-json\/wp\/v2\/comments?post=324"}],"version-history":[{"count":24,"href":"https:\/\/cofcantabria.org\/index.php\/wp-json\/wp\/v2\/pages\/324\/revisions"}],"predecessor-version":[{"id":497,"href":"https:\/\/cofcantabria.org\/index.php\/wp-json\/wp\/v2\/pages\/324\/revisions\/497"}],"wp:attachment":[{"href":"https:\/\/cofcantabria.org\/index.php\/wp-json\/wp\/v2\/media?parent=324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}